Training & Development

Over the years we have developed a wide range of specialist expertise and knowledge within the security industry. Combine this with our simple belief of “security without compromise” where we look to deliver beyond expectations and we realised that we needed a very special approach to training! Therefore we are setting up our own Training and Development department to offer more training and vocational assessment services for our staff and clients. Come and join us to learn more about the security industry, from operational support to strategic consultancy, but always on the foundation of first class customer service delivery!

Our Mission

Security Management South West Training and Development has been founded to create, promote and foster individual’s and organisation’s effectiveness by developing and offering an array of courses and training opportunities

To support our organisation’s commitment to employee development, and enhance partnerships, and organizational enrichment.

Our Goals

We accomplish our mission by focusing on the following goals:

  1. Provide quality, cost-effective training designed to increase individual and organisational productivity.
  2. Provide development opportunities that enhance knowledge, develop skills and enrich the organisation.
  3. Create, promote and foster an organisational environment that values development, diversity and growth opportunities for all employees.
  4. Provide individuals and the organisation with the tools to respond effectively to customer needs as well as current and future demands for service.
  5. Provide ongoing leadership and support to the organisation’s succession efforts.
  6. Promote, support and leverage technology resources and tools to improve and enhance workflow efficiency and improve customer service.

Highfield Qualifications Approved Training Centre

As a Highfield Qualifications Approved Training Centre, we are committed to adhere to their quality assurance standards and to implement a program of continuous improvement in training delivery and assessment. We are currently registered to provide Highfield Qualifications Accredited Training programs leading to the following sample qualifications:

  • HABC Level 3 International Certificate in Close Protection
  • Highfield Level 1 NVQ Award in Contact Centre Operations (RQF)
  • Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry
  • Full list of available qualifications here
Highfield Qualifications Approved Training Centre

We understand static security and the wider role that we play within that, so if you feel that your business could benefit then please call or email our Sales Team on 01752 227731.

Static Security

Members of our trained and SIA licensed team remain at your commercial premises to offer that all important vigilant yet discreet security presence

Retail Security

The threat of opportunist crime in retail is ever present but with the right type of security the issue can be avoided.

Mobile Patrols

When it comes to mobile patrols, most security companies make the same mistake of timed, regular checks and that simply doesn’t work.

Key Holding & Alarm Response

Being an approved licensed key holder and alarm responder is an important responsibility and we take it very seriously.

Event & festival Security

The most important thing about any event or festival is that people get to enjoy themselves in a safe and secure environment. To do that the security involved needs to handle things in a balanced, even way.

Front of House Security

Our SIA licensed manned security staff or personnel are licensed to protect client assets and are often seen as the front line representatives of your business.

Consultancy Services

If you don’t see exactly what you’re looking for our Consultancy Services can provide a solution better suited to your specific security needs.

Simply contact us on
01752 227731 or operations@smsw.co.uk
and tell us what you need!