Key Holding & Alarm Response - We hold the keys and we respond


In an increasingly uncertain world, the need for reliable and efficient security services has become paramount. Security Management South West Limited (SMSW) has been a trusted name in the security industry, offering a range of innovative solutions to safeguard businesses and communities.

Understanding Keyholding and Alarm Response Service

Keyholding and alarm response service is designed to provide a swift and effective response to security breaches and alarm activations. Instead of having your staff or employees respond to alarms during odd hours or potentially dangerous situations, SMSW’s trained professionals take on this crucial responsibility.

Security Management South West Limited: Unmatched Expertise

SMSW’s reputation for excellence is built on decades of experience in providing security solutions. Their keyholding and alarm response service is designed to cater to a diverse clientele, including commercial properties, residential complexes, public buildings, and industrial units. Their team of highly trained security personnel is equipped to handle any security eventuality with precision and professionalism.

The Advantages of SMSW’s Keyholding and Alarm Response Service

Immediate Response:

When an alarm is triggered, time is of the essence. SMSW’s trained keyholders respond swiftly to alarm activations, ensuring the situation is assessed promptly and necessary actions are taken. This significantly reduces the risk of theft, vandalism, or other security breaches.

Minimised Risk:

Responding to alarm activations can be risky, especially during late hours or in potentially dangerous situations. By entrusting SMSW with keyholding and alarm response, you protect your staff and employees from potential harm.

24/7 Coverage:

Security threats can occur at any time, day or night. SMSW’s service ensures round-the-clock protection, providing peace of mind to property owners and stakeholders.

Expert Handling of Incidents:

SMSW’s security personnel are extensively trained to handle various security incidents, from false alarms to potential criminal activities. Their expertise and quick decision-making abilities contribute to a safe and efficient resolution.

Comprehensive Reporting:

SMSW maintains detailed records of all alarm activations and their responses. These comprehensive reports can be invaluable for insurance purposes and internal security reviews.

Compliance and Legalities:

Security is a sensitive matter, and there are legal implications regarding keyholding and alarm response. SMSW ensures compliance with all relevant laws and regulations, alleviating potential liabilities for property owners.

The Keyholding Process

The keyholding process begins with property owners or managers entrusting SMSW with a set of keys to their premises. These keys are stored securely and accessed only in the event of an alarm activation. Upon receiving an alarm signal, SMSW’s keyholder promptly responds to the location to assess the situation, identify potential risks, and take appropriate actions as per the client’s instructions.


Security Management South West Limited’s keyholding and alarm response service plays a critical role in safeguarding properties and ensuring the safety of residents, employees, and assets. Our swift and expert response to alarm activations, coupled with their unmatched expertise, makes us the preferred choice for security solutions in the South West region.

If you are looking to enhance the security of your property, consider the keyholding and alarm response service offered by Security Management South West Limited. With our commitment to excellence and dedication to protecting what matters most to you, you can rest assured that your security needs are in safe hands.

We understand key holding and alarm response and the wider role that security plays within that, so if you feel that your business could benefit then please call or email our Sales Team on 01752 227731.

Static Security

Members of our trained and SIA licensed team remain at your commercial premises to offer that all important vigilant yet discreet security presence

Retail Security

The threat of opportunist crime in retail is ever present but with the right type of security the issue can be avoided.

Mobile Patrols

When it comes to mobile patrols, most security companies make the same mistake of timed, regular checks and that simply doesn’t work.

Key Holding & Alarm Response

Being an approved licensed key holder and alarm responder is an important responsibility and we take it very seriously.

Event & festival Security

The most important thing about any event or festival is that people get to enjoy themselves in a safe and secure environment. To do that the security involved needs to handle things in a balanced, even way.

Front of House Security

Our SIA licensed manned security staff or personnel are licensed to protect client assets and are often seen as the front line representatives of your business.

Consultancy Services

If you don’t see exactly what you’re looking for our Consultancy Services can provide a solution better suited to your specific security needs.

Simply contact us on
01752 227731 or
and tell us what you need!